Last Revised: 08th November 2024
1
JK Cement Limited
Privacy Policy
For the Users of
www.jkcement.com
Owner and Data Controller
JK Cement Limited
Padam Tower
Plot No. 19, DDA Community Center
Phase I, Okhla, New Delhi - 110020
Owner contact email: CIO@jkcement.com
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JK Cement Limited
Table of Contents
Owner and Data Controller ................................................................................................................. 1
1.
Applicability ..................................................................................................................................... 2
2.
Types of Data collected ................................................................................................................... 3
3.
Mode and place of processing the Data ........................................................................................ 3
3.1
Methods of processing ............................................................................................................. 3
3.2
Legal basis of processing ......................................................................................................... 3
3.3
Place ........................................................................................................................................... 4
3.4
Retention time ............................................................................................................................ 4
4.
The purposes of processing ........................................................................................................... 4
5.
Cookie Policy ................................................................................................................................... 4
6.
Detailed information on the processing of Personal Data ........................................................... 5
6.1
Registration and authentication provided directly by this Website ...................................... 5
Direct registration/authentication (this Website) .......................................................................... 5
6.2
Enquiry/Feedback Form ............................................................................................................ 5
Feedback/Enquiry (this Website) ................................................................................................... 5
7.
The rights of Users .......................................................................................................................... 5
7.1
Details about the right to object to processing....................................................................... 6
7.2
How to exercise these rights .................................................................................................... 6
8.
Additional information about Data collection and processing .................................................... 6
8.1
Legal action ................................................................................................................................ 6
8.2
Additional information about User's Personal Data ............................................................... 6
8.3
System logs and maintenance ................................................................................................. 6
8.4
Information not contained in this policy .................................................................................. 7
8.5
Use by minors ............................................................................................................................ 7
8.6
How “Do Not Track” requests are handled ............................................................................. 7
8.7
Changes to this privacy policy ................................................................................................. 7
8.8
Contact Information ................................................................................................................... 7
9.
Additional information about Application ..................................................................................... 7
9.1
ABOUT THE PROGRAM ............................................................................................................ 7
9.2
USAGE OF THE APP ................................................................................................................. 8
1.
Applicability
This privacy policy shall be applicable to everyone who accesses and uses www.jkcement.com and the
web pages contained within, including but not limited to external Legal entities in any form or manner,
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JK Cement Limited
JK Cement customers, third party service providers, vendors, associates, etc. who use or access this
website, themselves or through authorised representatives or its legal heirs, representatives,
successors, assignees, etc.
2.
Types of Data collected
By accessing or using this site, you agree and consent to be bound by this privacy policy and if you do
not wish to be bound by this policy, please do not access or use the site.
Among the types of Personal Data that this Website collects, there are: Name, email, mobile number,
state and district.
Complete details on each type of Personal Data collected are provided in the dedicated sections of this
privacy policy.
Personal Data may be freely provided by the User, or in case of Usage Data, collected automatically
when using this Website.
Unless specified otherwise, all required Data requested by this Website shall be mandatory in nature
and failure to provide this Data will make it impossible for this Website to provide its services. In case,
where this Website specifically states that requirement of some Data is not mandatory, Users are free
to not to submit this Data without any consequences to the availability or the functioning of the Service.
Users who are uncertain about which Personal Data is mandatory, are welcome to contact the Owner
of this website.
Any use of Cookies or of other tracking tools by this Website or by the owners of third-party services
used by this Website serves the purpose of providing the Service required by the User, in addition to
any other purposes described in the present document and in the Cookie Policy, if available.
3.
Mode and place of processing the Data
3.1
Methods of processing
The Owner takes reasonable effort to ensure that appropriate security measures to prevent
unauthorized
access,
disclosure,
modification,
or
unauthorized
destruction
of the
Data.
The Data processing is carried out using computers and/or IT enabled tools, following organizational
procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some
cases, the Data may be accessible to certain types of persons in charge, involved with the operation of
this Website (administration, sales, marketing, legal, system administration). The updated list of these
parties may be requested from the Owner at any time.
3.2
Legal basis of processing
JK Cement will not sell, share, rent or otherwise distribute/ trade your sensitive personal information,
collected through www.jkcement.com or on any of the pages contained within or information provided
by you when you avail any of the services provided by JK Cement, to third parties. To the extent
permitted by law, JK Cement may record and monitor your communications with us to ensure
compliance with our legal and regulatory obligations and our internal policies. This may also include the
recording of telephone conversations.
The Owner may process Personal Data relating to Users if one of the following applies:
Users have given their consent for one or more specific purposes.
provision of Data is necessary for the performance of an agreement with the User and/or for any
pre-contractual obligations thereof;
processing is necessary for compliance with a legal obligation to which the Owner is subject;
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JK Cement Limited
processing is related to a task that is carried out in the public interest or in the exercise of official
authority vested in the Owner;
processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a
third party.
Additionally, in the event of a reorganization, merger, sale, joint venture, assignment, transfer or
other disposition of all or any portion of our business, assets or stock (including in connection with
any bankruptcy or similar proceedings), we may transfer the Personal Information we have
collected to the relevant third party.
We may share information with governmental agencies or other companies assisting us in fraud
prevention or investigation.
Sharing of data is not an infringement of GDPR (General Data Protection Regulation) by way of
displaying PII (Personal Identifiable Information) to fellow users of the website.
In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing,
and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a
requirement necessary to enter into a contract.
3.3
Place
The Data is processed at the Owner's operating offices and in any other places where the parties
involved in the processing are located, it may be necessary to transfer your personal data to Owner’s
affiliates, and/or third party service providers located in India and throughout the world for the purposes
outlined within this Privacy Statement. Depending on the User's location, data transfers may involve
transferring the User's Data to a country other than their own. Users can find out more by checking the
relevant sections of this document or inquire with the Owner using the information provided in the
contact section.
3.4
Retention time
Personal Data shall be processed and stored for as long as required by the purpose they have been
collected for.
The Owner may be allowed to retain Personal Data for a longer period whenever the User has given
consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may
be obliged to retain Personal Data for a longer period whenever required to do so for the performance
of a legal obligation or upon order of an authority.
Once the retention period expires, Personal Data shall be deleted. Therefore, the right to access, the
right to erasure, the right to rectification and the right to data portability cannot be enforced after
expiration of the retention period.
4.
The purposes of processing
The Data concerning the User is collected to allow the Owner to provide its Service, comply with its
legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users
or third parties), detect any malicious or fraudulent activity, as well as, Registration and authentication.
For specific information about the Personal Data used for each purpose, the User may refer to the
section “Detailed information on the processing of Personal Data”.
5.
Cookie Policy
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JK Cement Limited
Cookies are pieces of information stored directly on the computer or mobile device that you are using.
Cookies allow us to collect information such as browser type, e-mail address when you are logged-in
to your e-mail from the browser you are using, time spent on the Online Services, pages visited,
including our websites, referring URL, language preferences, and other aggregated traffic data.. It is a
small element of data that our website sends to your computer which may be used to provide you with
specific information and permits our website to recognize you when you return to the Site. Cookies help
us understand your areas of interest in our site and do not track your individual information.
6.
Detailed information on the processing of Personal Data
Personal Data is collected for the following purposes and using the following services:
6.1
Registration and authentication provided directly by this Website
By registering or authenticating, Users allow this Website to identify them and give them access to
dedicated services. The Personal Data is collected and stored for registration or identification purposes
only. The Data collected are only those necessary for the provision of the service requested by the
Users, hence shall not be treated as an infringement of GDPR (General Data Protection Regulation) by
way of displaying PII (Personal Identifiable Information) to fellow users of the website, etc..
Direct registration/authentication (this Website)
The User registers by filling out the registration form and providing the Personal Data directly
to this Website.
Personal Data processed: username; password
6.2
Enquiry/Feedback Form
The very object and purpose of requesting such information is only to better understand your needs
and provide you with our services that we believe may be of value to you. The Personal Data is
collected and stored for registration or identification purposes only .
Feedback/Enquiry (this Website)
The User fills out the Enquiry form and providing the Personal Data directly to this Website.
Personal Data processed: Name, Email, Mobile No., State, District, Pin code
JK Cement will not sell, share, rent or otherwise distribute/ trade your sensitive personal information,
collected through www.jkcement.com or on any of the pages contained within or information provided
by you when you avail any of the services provided by JK Cement, to third parties. To the extent
permitted by law, JK Cement may record and monitor your communications with us to ensure
compliance with our legal and regulatory obligations and our internal policies. This may include the
recording of telephone conversations.
7.
The rights of Users
Users may exercise certain rights regarding their Data processed by the Owner.
In particular, Users have the right to do the following:
1.
Withdraw their consent at any time. Users have the right to withdraw consent where they
have previously given their consent to the processing of their Personal Data.
2.
Object to processing of their Data. Users have the right to object to the processing of their
Data if the processing is carried out on a legal basis other than consent. Further details are
provided in the dedicated section below.
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JK Cement Limited
3.
Access their Data. Users have the right to learn if Data is being processed by the Owner,
obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data
undergoing processing.
4.
Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask
for it to be updated or corrected.
5.
Restrict the processing of their Data. Users have the right, under certain circumstances, to
restrict the processing of their Data. In this case, the Owner will not process their Data for any
purpose other than storing it.
6.
Have their Personal Data deleted or otherwise removed. Users have the right, under certain
circumstances, to obtain the erasure of their Data from the Owner.
7.
Receive their Data and have it transferred to another controller. Users have the right to
receive their Data in a structured, commonly used and machine-readable format and, if
technically feasible, to have it transmitted to another controller without any hindrance. This
provision is applicable provided that the Data is processed by automated means and that the
processing is based on the User's consent, on a contract which the User is part of or on pre-
contractual obligations thereof.
8.
Lodge a complaint. Users have the right to bring a claim before their competent data
protection authority.
7.1
Details about the right to object to processing
Where Personal Data is processed for a public interest, in the exercise of an official authority vested in
the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to
such processing by providing a ground related to their particular situation to justify the objection.
Users must know that, however, should their Personal Data be processed for direct marketing purposes,
they can object to that processing at any time without providing any justification. To learn, whether the
Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant
sections of this document.
7.2
How to exercise these rights
Any requests to exercise User rights can be directed to the Owner through the contact details provided
in this document. These requests can be exercised free of charge and will be addressed by the Owner
as early as possible and always within one month.
8.
Additional information about Data collection and processing
8.1
Legal action
The User's Personal Data may be used for legal purposes by the Owner in Court or in the stages leading
to possible legal action arising from improper use of this Website or the related Services.
The User declares to be aware that the Owner may be required to reveal personal data upon request
of public authorities.
8.2
Additional information about User's Personal Data
In addition to the information contained in this privacy policy, this Website may provide the User with
additional and contextual information concerning particular Services or the collection and processing of
Personal Data upon request.
8.3
System logs and maintenance
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JK Cement Limited
For operation and maintenance purposes, this Website and any third-party services may collect files
that record interaction with this Website (System logs) use other Personal Data (such as the IP Address)
for this purpose.
8.4
Information not contained in this policy
More details concerning the collection or processing of Personal Data may be requested from the
Owner at any time. Please see the contact information at the beginning of this document.
8.5
Use by minors
We do not intend for our website or online services to be used by anyone under the age of 18. If you
are a parent or guardian and believe we may have collected information about a child, please contact
us on the details provided in the beginning of the policy.
8.6
How “Do Not Track” requests are handled
This Website does not support “Do Not Trackrequests.To determine whether any of the third-party
services it uses honour the “Do Not Track” requests, please read their privacy policies.
8.7
Changes to this privacy policy
The Owner reserves the right to make changes to this privacy policy at any time by notifying its Users
on this page and possibly within this Website and/or - as far as technically and legally feasible - sending
a notice to Users via any contact information available to the Owner. It is strongly recommended to
check this page often, referring to the date of the last modification listed at the bottom.
Should the changes affect processing activities performed on the basis of the User’s consent, the Owner
shall collect new consent from the User, where required.
8.8
Contact Information
1.
You have the right to ask us for a copy of any personal data that you have provided to us or that we
maintain about you and to request an explanation about the processing. In addition, you have the right
to withdraw any consent previously granted or to request correction, amendment, restriction,
anonymization or deletion of your personal data; and to obtain the personal data you provide with your
consent or in connection with a contract in a structured, machine readable format and to ask us to
transfer this data to another data controller.
2.
To exercise your rights, or if you have any questions or concerns about our Privacy Statement, our
collection and use of your data or a possible breach of local privacy laws, you can contact us or Data
Protection Officer or write to us at the appropriate address below:
Contact person: CIO
Contact address: CIO@JKCEMENT.COM
Phone:18001037375
3.
All communications will be treated confidentially. Upon receipt of your communication, our
representative will contact you within a reasonable time to respond to your questions or concerns. In
some cases, we may request further information in order to verify your identity. We aim to ensure that
your concerns are resolved in a timely and appropriate manner
9.
Additional information about Application
9.1
ABOUT THE PROGRAM
JK Uphaar program is an influencer program conducted by the JK Cement Limited to incentivise the
painters, contractors, Retailers, Stockiest, waterproofing contractor and tile applicator. The users
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JK Cement Limited
can earn reward points by engaging in the program and participating in schemes to earn additional
points. Each product has a token with token number and pin using which the users can gain their
reward points. These tokens are of two types, point tokens and cash tokens.
Users can:
1.
Get enrolled by filling self-registration form or through referral
2.
start buying products and scan the tokens
3.
Earn additional points based on location of scan and the type of tokens
4.
Redeem points for instant cash back or online gift vouchers etc.
9.2
USAGE OF THE APP:
1.
Profile: Shows the basic details of the user. User will have access to update PAN(POI) and Bank
details for Taxation requirements. Validation is done to check for correctness of the data from
backend. User will also be able to update the mode of communication, address and Woodamore
settings.
2.
My orders: User can see his previous orders which he has placed in the app.
3.
Scan Token: User can scan the tokens in the program to earn points.
4.
Enter Token: User can enter the token manually if unable to scan.
5.
Reward Catalogue: User can choose from the available options of e gift vouchers and redeem
his points against it.
6.
Product Master: Shows the list of JK products along with the token value, image and the
geographical location of the incentive.
7.
Scan history: User can see history of all the tokens scanned for the program.
8.
Transaction history: User can see the transaction history of the points earned in the app and the
points redeemed.
9.
Historical Data: This tab has option of showing the details of both Points history and Cash history
that was migrated from M-Junction.
10.
My earnings: My earnings section shows the points earned by the user along with the Name,
tier and the Month and Year since the user is a member of the program.
11.
Cash History: Shows all details of cash tokens scanned by the user including the cash balance.
12.
Point History: Shows all details of point tokens scanned by the user including the point
balance.
13.
Points to Cash: This tab allows the users to convert their points into cash and redeem them.
14.
Tier Benefits: Shows the tier related details along with the user tier details.
15.
Uphaar Brochure: Shows the brochure uploaded by the JK team for user’s benefit.
16.
Ongoing Schemes: This shows all the ongoing schemes so that the users can participate in.
17.
Schemes and Targets: This shows the schemes that the user is part of along with the targets.
18.
Scheme Details: Lists out all the schemes along with the eligibility of the user.
19.
Schemes and Discounts: This shows the details of the Annual schemes and the booster
schemes with the points earned with the bonus earned.
20.
T&C: Terms and conditions which are applicable for the user for being part of the program.
21.
Contact Us: Relationship Manager contact details in case of any clarification required or to
report an issue faced during the program participation.
Use Case:
The JK Cements enables different roles of users to register for the Uphaar program.
Different roles in the self-registration are Painter, Contractor, Retailer, Tile Applicator and
Water proofing contractor.
Each role has the incentives upon purchasing the products that are mapped to that role.
Each role has different products that are mapped to them for which they get incentives through
the tokens in each of those products.
The users scan those tokens and get the incentives allotted to that token.
There are two types of tokens, cash tokens and point tokens.
The cash tokens will be automatically redeemed to the user’s bank account/UPI ID through the
Direct Ban Transfer, the next day (T+1 days).
The users can redeem the point tokens as and when they wish through Direct Bank Transfer
or Gift Cards.